Redish Brown Discharge

fallen and the patience to be user Comcel

With much concern have been heightened complaints to the operator. And really, there are three mourners opinions in recent days. The truth is that the protests have risen since a few months (although some might say years). A simple exercise to figure it out: put the word "Comcel" in the search bar of Twitter, and how are you beauties appear by themselves:

http://twitter.com/manassevitz/status/26565500787

http://twitter.com/McJuanK/status/26517372702

http://twitter.com/LaRubiaTwittea/status/25823468412

http: / / twitter.com/pgaviriaa/status/26503849168

http://twitter.com/sergiotobon/status/26497260477

Well, according to the latest status on Twitter, it is no secret for Comcel, who are aware of the situation that has been presented. But what's the matter? And more importantly, what are you doing about it?

users, most carriers of Blackberries, complain of internet access, or dropped altogether, or runs a turtle step. The quality does not seem to be the best, and while we can not demand that there is no possible flaws in the service, we can not get used to it is extraordinary that works well. Very

purpose, and although before linkage I had this article on the complaints of cell phone users, put it back, as we called the attention of the introductory paragraph:

"A cell phone user Comcel ensures that purchased a data package for unlimited Internet access. Had problems for several days because the data is not rapidly down the network, and introduced a right to petition for Comcel will explain the reasons for this failure, which was hindering their work. The company replied that the contract provides that service to download data speed of the network can vary from 0 (zero) and 2,000 kilobytes per second. For technical reasons, the company is not committed to a constant speed, so there was nothing to do with the subscriber's complaint. "

But is this what happens to all that claim? Well, we wanted to find out directly about the reasons they had in Comcel on the flaws in this service. After two calls, the response was that they had recently made an update to your database and after it had collapsed, causing errors and network saturation ... However, there is the benefit of the doubt: the people's complaints come from long time ago and just did not happen for two weeks time it did argue that the above process with its database. The truth is, we believe that the heart of the matter has to do with an old saying that a lot of covers, a little tightening. Do not forget that Comcel has
over 66% of active users, the total mobile consumers in Colombia. And apparently
is a number that is not easy to handle ...

without saying that there are no complaints on other operators, Movistar and Tigo not seem to have as many flaws as far as internet access is concerned. We hope to stay that way and try to make improvements Comcel required to balance their processes, fix the flaws and respond to each of the disagreements of its users.